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Make UK – Membership Manager (Defence)

unleashing our clients’ potential by maximising the innovation.

Make UK – Membership Manager (Defence)

Membership Manager – Make UK Defence

Home working with requirement for travel (South East / East of England)
Competitive salaries and excellent benefits including up to one day’s paid leave each year to undertake volunteering opportunities
Make UK Defence, a leading business support and representative organization within the defence & security manufacturing sector, is seeking a Membership Manager to serve as an ambassador in the East of England.

As Regional Membership Manager, you will play a vital role in supporting the commercial, business, and economic interests of Make UK Defence members. You will foster relationships with relevant stakeholders while developing strategies to identify, secure, and retain working business relationships.

By engaging with our members, you will strengthen their relationships with Make UK and raise awareness of our broader commercial and business support offerings. This position is instrumental in enhancing Make UK Defence’s presence and reputation across the region.

Role and Responsibilities 

Business Development:

  • Identify and recruit new Make UK Defence members to achieve team targets for new business acquisition and growth.
  • Develop and implement a strategy to engage with non-members and create new member opportunities.
  • Lead and organize lead generation events for members and non-member targets.
  • Generate leads and raise awareness for the wider Make UK business
  • Support the Commercial team in identifying partnership opportunities.

Member Engagement and Retention:

  • Design and implement a program of member engagement activities in collaboration with the wider team.
  • Work closely with the membership team to organize events and webinars regionally and nationally.
  • Lead local member connect activities and regional meetings.
  • Ensure timely regional communication to enhance member awareness.
  • Develop a member engagement plan, including site visits as required.
  • Collaborate with internal departments to ensure member satisfaction and accurate records.
  • Retain members and encourage subscription upgrades to other Make UK services.
  • Engage in external communications through social media and traditional channels to promote Make UK member interests.

About you

Qualifications and Skills:

  • Proficiency in CRM systems, Excel, and Word
  • Strong customer focus and excellent communication skills
  • Degree-level education or equivalent experience.
  • Working knowledge of the local economy is desirable

Experience:

  • Sales/business development/account management experience is essential
  • Marketing experience is desirable
  • Customer and/or member care experience

About You:

  • Ability to prioritize tasks, excellent organizational skills, and effective time management.
  • Strong decision-making and problem-solving abilities with a proactive approach.
  • Positive and adaptable attitude.
  • Willingness to take responsibility and seek support when necessary.
  • Excellent internal and external communication skills.
  • Ability to work from a home base or office as required, with occasional travel.
  • Full driving license with access to transport for site visits and meetings.

Apply now

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What we do

We stimulate success for manufacturing businesses, helping them to meet their objectives and goals. We empower individuals and we inspire the next generation.

How we do it

We enable manufacturers to connect, share, solve problems and create opportunities together. We do this through regional and national meetings, groups, events and advisory boards. We work at every level to ensure UK Manufacturing performs and grows, now and in the future.